The Children and Family Court Advisory and Support Service (Cafcass) is a non-departmental public body in England that was set up to promote the welfare of children and families involved in family court. Formed in April 2001 under the provisions of the Criminal Justice and Court Services Act 2000, Cafcass is accountable to Parliament through the Ministry of Justice and is independent of courts, social services, education, health authorities and all similar government bodies.

As explained by Elizabeth Morrison, Board and Corporate Support Assistant at Cafcass, the organisation has always been innovative and strived to achieve more with less costs. In 2014, they started to try out various digital solutions for their board packs and meetings. They tried competitive products like BoardPad, BoardVantage, BoardEffect and VirtualBoard but ultimately found Convene to be the best value for money solution compared to all the other providers.

You can use Convene on different devices, including Android tablets, whereas a lot of the other providers don’t have that option. That was a key selling point for us because a lot of our board members already have their own devices so didn’t want another piece of kit to carry around specifically for our meetings,” explains Morrison.

Convene’s security and encryption along with its customizable user experience helped Cafcass make their decision of buying the product. They started rolling out Convene in December 2014, and the whole board has been using it since March 2015.

We worked out the average board pack was 100 sheets, so with 13 board members that’s 1,300 pieces of paper. It took us up to a whole day to produce meeting packs for one meeting. Whereas with Convene is takes maybe half an hour, if that,” says our happy customer!


 About Convene

Convene is a leading and award-winning digital meeting solution which can be easily configured specifically for your organisation to incorporate an easy-to-use, seamless, and secure digitalised process of creating and managing Board meetings and associated meeting materials.

Designed for senior executives, executive assistants and administrators, Convene is an end-to-end comprehensive solution that helps everyone to be fully prepared for the next meeting. It not only helps your organisation establish more robust Governance, Risk and Compliance (GRC) processes, but also eliminates stress factors of attending and arranging numerous meetings thereby making everyone healthier in the long run. Importantly, Convene is a paperless solution that helps create an environment-friendly workplace incorporating processes that are green and sustainable.

Sangeeta Mukherjee

Written by Sangeeta Mukherjee

Sangeeta is a Content Specialist at Azeus Convene UK.

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