Our Security Measures Explained

Paper documents are not secure. They can be left at printers, photocopied, or simply forgotten elsewhere - compromising the security of your meeting. Nevertheless, there are security concerns about storing sensitive documents online too.

Convene is trusted by banks, governments and healthcare organisations around the world and our security is regularly tested by customers. We encourage regular testing as we know security threats constantly evolve. So we evolve too. Working with you helps us all stay secure.

If you want a simple explanation of Convene's security features you can download our security guide below.

Download Our Security Made Simple Guide

Is my data encrypted?

Your data is always encrypted whether it is on the cloud, on your device, or somewhere in between. We encrypt data to a standard called AES256. This is the highest level of encryption available and would take the fastest supercomputer several billion years to crack.

Do you allow penetration testing?

Yes. As an existing or potential Convene customer you can arrange for a penetration test of both your portal site and the application with your own security consultants. We just need 48 hours notice to inform AWS that a test is going to take place, this is part of our contract with them.

We also have our own penetration test carried out by a company of ethical hackers at least once a year. In combination with our customer tests, this means we review the results of security tests at least once a month. Your security is our priority. 


What happens to the documents if someone loses their device or has it stolen?

You can remotely wipe documents from Convene from the system admin menu. You do not need to purchase any additional software for this to work and it does not depend upon the operating software of the device. Convene also contains offline hacking protection to prevent unauthorised access to the data - even when the device is offline.

Can I use biometrics to log on to Convene?

Yes, you can. Convene supports devices with fingerprint recognition as a way of logging on to the application. You can also choose to use other forms of two factor authentication with Convene.

How can I keep track of who has accessed our data?

Convene comes with a full audit trail that is available for viewing or exporting from the system administrator console. Convene is designed to allow only those who are invited to meetings or organising meetings to see meeting documents. Even though the system administrator can see an audit trail of all of the meetings, they cannot access any of the documents.

Can I set the user passwords to meet my corporate standards?

Yes, you can. As we developed Convene we have added multiple options for password creation that were requested by our customers. We are pretty sure that we will have a combination that will match your corporate password! If not, no problem, just ask us and we will add it to the product.

We also offer ADFS connectors which allow you to log into Convene with the same user-name and password that you use to login to your Office 365 account or corporate email.

Do you comply with any security standards?

Yes, we do. Our processes have been accredited to ISO27001 and SOC 2, for our cloud hosting we use Amazon Web Services (AWS). AWS have a complete range of certifications relating to country specific security including ISO27001, ISO 9001, C5, Cyber Essentials Plus, SOC 1-3 and more. 

We can also set up Convene on-premise if necessary to serve your organisation's data compliance and security procedures.

Azeus Convene is also certified by UK Government's National Cyber Security Centre. This is a Government backed scheme that certifies that Azeus Convene's organisational data is safe against a wide range of the most common cyber attacks.

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Download Our Security Made Simple Guide

What our customers say

tesco plc case study convene board app client

Security is a step above the competition

"When Convene was reviewed by our InfoSec team, I remember them being happy and impressed by the security standards and certifications. From what they were saying, I
believe it was a step above from what we had before."

Chris Spanias, Solution Architect at Tesco

community trade union convene uk client for secure digital meetings

Contemporary security features

"Information security is very important because we deal with members and their personal data, so we must be vigilant. Everybody has got their own passwords, and as a system admin on Convene, I have fine grained access control so I can block certain users whenever required."

Anthony Ansar, IT Manager at Community Trade Union.

after adoption convene uk client for data secure meeting platform

Sensitive information is secure

"If you’re sending out copies in the post you must anonymise all the reports to remove surnames, so that if a package is lost data protection isn’t breached. That used to take several hours for each panel meeting. But with Convene it’s sent out on a secure server so we don’t have to anonymise documents, which saves a lot of time."

Nigel Foxon-Hale, Senior Administrator at After Adoption.

Get your free trial today.

Fill out the form to start a free trial of Convene. We will even send you relevant case studies, just make sure to enter your company email address.

How long does it take to set up a trial?

Minutes. We will send you an activation email with access to our solution. All you have to do is download the app from the app store and log-in.

How long is a demo?

Our demos are between 30-45 minutes long and can be done either online or onsite.

Our Clients