5 min read

Why Charities Choose Convene

By Lucy Palmer on 04/04/22 11:23

Here at Convene, we understand the importance of working together to create a better world. That’s why we’re particularly proud of how many charities choose our software to support their project delivery.

We work with numerous charities in a range of sectors, from Comic Relief to English Heritage. So why have so many Not-For-Profit organisations chosen Convene’s Board Management software?

Save Time and Energy

Convene is designed to save your organisation administrative time and energy. Needless to say, this is absolutely essential for charity organisations, who need to focus on the important things.

As Jonathan Jenkins, Chief Executive at London's Air Ambulance, noted: ‘We are now able to make greater use of valuable time because the system takes care of functions that historically took much longer to execute’.

One of the main reasons charities cite in their choice of Convene is the ease-of-use. Our software has an intuitive interface that can be picked up by the most technophobic trustees. There is no point having numerous features if your staff are unable to take advantage of them.

In the words of Claude-Alain Danthe, IT and Social Media Manager at World YMCA: ‘The learning curve is smooth and rapid, so much so that we found that it was possible for our users to grasp the workings of the system within one hour!’

Maintain Document Security

Digital solutions are more secure than paper documents, which can be picked up and read by anyone. Unfortunately, as technology evolves, threats to cybersecurity are becoming more advanced.

Many of Convene’s clients previously worked with a not-for-purpose software - meaning their documents were not protected to the right standard. Given that charities are responsible for handling important data, it is understandable they would want to implement an appropriate level of security.

The importance of data security was noted by Jonathan Jenkins at London Air Ambulance: ‘Most of our trustees work for other large organisations, therefore email security is crucial. With Convene they can download documents via the app.’

Convene’s data is stored with AES 256-bit encryption which is the highest level available, and the expectation for confidential board documents. Our organisation has also achieved CMMI Level 5 Accreditation - which is the level required to work with the US Government.

Receive Dedicated Support

As mentioned above, our software is so easy to use that often Board members do not even need to complete the full training course. However, it’s always good to know any company you work with will be ready to help.

This is particularly important for charities, who need to be sure they can rely on their software to provide a high-quality service. At Convene, we pride ourselves on our exceptional customer service and 24/7 support.

The importance of dedicated support was a point that Gita Van Bilsen of Comic Relief picked up on! ‘We really appreciated the responsiveness of the Convene staff. If we’ve been stuck or if we’ve had a problem, people respond quickly and clearly.’

All For A Reasonable Price

One of the most important parts of project management in the charity sector is the ability to balance cost with functionality. A Board Portal is an investment in the future of your cause and so it’s important that everything adds up. We work with charitable organisations to ensure the price is appropriate for their mission.

Convene is an award-winning Board Portal, designed to digitise and streamline your meeting processes from start-to-finish. Our comprehensive range of features can simplify your charity work:

  1. A Document Library with role-based access to ensure that your sensitive documents are protected.
  2. A built-in audit trail so you can be sure you are compliant with all regulations.
  3. Integrated Video Conferencing so you can make the switch from remote to hybrid working seamlessly, whilst still viewing your Board Pack all on one screen.
  4. Surveys, with the option for anonymity, so you can be sure you are aware of your employees opinions.
  5. Accessibility features, including text-to-voice, which make us the leading accessible Board Portal.

If you would like to learn more about how Convene can help your organisation achieve better governance, please do not hesitate to get in contact with us, read our customer success stories, or book a demo today!


Lucy Palmer

Written by Lucy Palmer

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