Lucy Palmer

Lucy Palmer


Recent posts by Lucy Palmer

4 min read

Virtual Collaboration Software: Slack, Teams and Convene

By Lucy Palmer on 13/09/21 15:20

Microsoft Teams and Slack are designed to promote communication. Over the past 18 months, we have seen a rapid move to digital transformation. These virtual platforms are now a standard for collaboration in the 21st century.

Topics: Convene in Teams
7 min read

How To Fire a Senior Executive

By Lucy Palmer on 23/08/21 17:10

Your senior executive team is at the heart of your organisation. They make the day-to-day decisions that decide the fate of the company. Unfortunately, sometimes they are not up to scratch. 

Topics: Governance Executive Committee
5 min read

How to Welcome a New CEO to the Company:

By Lucy Palmer on 23/08/21 17:09

Finding a successor to your CEO isn’t an easy task. Once you’ve done the hard part of recruiting, you might be inclined to sit back and relax. This is a common mistake. 

5 min read

What Is The Difference Between Informal Meetings and Formal Meetings?

By Lucy Palmer on 23/08/21 16:30

If you’re in the business world, you’ve probably been in your fair share of meetings. Different people coming together to share ideas is at the heart of any successful organisation. 

5 min read

What are the 7 Principles of the GDPR?

By Lucy Palmer on 23/08/21 16:28

The UK General Data Protection Regulation (GDPR) is the main law in the UK when it comes to data protection. It was put into place in 2018 and is the UK’s version of the EU law of a similar name. The law makes some important changes from the previous Data Protection Act in how we consider consent and accountability.

Topics: Security
4 min read

What Happens if an Employee Breaches the GDPR?

By Lucy Palmer on 23/08/21 16:27

The General Data Protection Regulation (GDPR) is a law that came into action in the UK in 2018. It’s based on an EU law of a similar name and is the main piece of legislation when it comes to data protection. The law has seven key principles for data collection that are underlined by lawfulness, fairness and transparency.

Topics: Security
5 min read

What is a Skills Audit?

By Lucy Palmer on 23/08/21 16:26

A skills audit is a review of the skills and knowledge your employees have. It allows you to see the gaps in their expertise, and understand the areas you need to improve.

Topics: Governance Board Portal Features
8 min read

What Does the 2021 IPCC Report Mean for Businesses?

By Lucy Palmer on 23/08/21 16:23

What Does the 2021 IPCC Report Mean for Businesses?

Topics: Governance Sustainability Digital Transformation ESG
4 min read

What is special category data?

By Lucy Palmer on 27/07/21 14:37

Special category data is data which requires a higher level of protection under the UK’s General Data Protection Regulation (GDPR). Organisations dealing with this type of data need to make sure they process it appropriately and have stronger security standards. Many of the special categories overlap with the protected characteristics, but they are not exactly the same.

Topics: Security
6 min read

How Does a CEO Influence Strategic Decisions?

By Lucy Palmer on 27/07/21 14:36

Strategic management is arguably the most important job of the CEO. They make sure the day-to-day actions of the company line up with its overall mission.

Topics: Executive Committee
6 min read

How can you keep your data secure?

By Lucy Palmer on 27/07/21 14:33

Paper documents have never been secure. No matter how careful you are, they can still be picked up and read by anyone. The digital age offers a new chance to protect your valuable data - but what steps should you take to improve your security?

Topics: Security
4 min read

Can non-Board members attend Board meetings?

By Lucy Palmer on 27/07/21 14:27

No matter how well your directors work together, sometimes there are things they cannot do. In this case, you might want to get another person involved to help resolve a single issue. However, this doesn’t mean you want to give that person all the responsibilities of a Board member

Topics: Governance
5 min read

How does organisational structure influence strategy implementation?

By Lucy Palmer on 27/07/21 14:16

The importance of strategy should never be underestimated. It decides which companies succeed, and which companies fail. Even if you have the greatest service in the world, it means nothing without a good strategy.

Topics: Governance
4 min read

What is a KPI in incident management?

By Lucy Palmer on 12/07/21 12:15

A Key Performance Indicator (KPI) is a way of measuring whether your organisation is meeting its goals. It is a quantifiable figure that tells you about your progress over time.

A KPI is more specific than general performance metrics. It assesses the most important targets of your business, and shows your team where their priorities should be. Your company likely already collects data, so selecting KPIs is about choosing the metrics that support your strategic goals.

When it comes to incident management, there are a number of different KPIs you can track. They can tell you how well your team is reacting to issues, and the things you can do to improve.

Topics: Security Governance
6 min read

Why Is Diversity and Inclusion So Important?

By Lucy Palmer on 09/07/21 16:04

We hear all the time about the importance of diversity and inclusion. But what do these terms mean? And why are they so important for business?

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